Privacy Policy

This Privacy Policy explains how PT ListNGo Global Digital ("ListNGo", "we", "us") collects, uses and protects your personal information when you use the ListNGo marketplace at https://app.listngo.ai and any associated services (the "Platform").

By using ListNGo, you consent to the practices described in this policy. We are committed to handling your data transparently and in accordance with applicable Indonesian data protection regulations.

We collect information you provide directly and information gathered automatically when you use the Platform:

• Account information: name, email address and password when you register.
• Listing information: details, photos and contact numbers you add to your listings.
• Contact preferences: language, currency and location preferences saved in your browser.
• Usage data: pages visited, listings viewed, search queries and device information collected automatically.
• Communication records: messages and enquiries you send through the Platform.

We use your information to:

• Operate, maintain and improve the Platform and its features.
• Display your listings and facilitate contact between buyers and sellers.
• Send you notifications about your listings, enquiries and account activity.
• Verify listings and prevent fraud, spam and abuse.
• Personalise your browsing experience and improve search relevance.
• Comply with legal obligations and enforce our Terms.

We do not sell your personal information. We may share your data with:

• Other users: listing details and contact information you choose to make visible, to enable transactions.
• Service providers: trusted third parties that help us operate (e.g. SMS, email and payment providers), only as needed to deliver the service.
• Legal authorities: where required by law, regulation or legal process, or to protect the rights, safety or property of ListNGo and its users.

Seller phone numbers are kept server-side and not exposed to buyers until you choose to share them.

ListNGo uses browser local storage to remember your language, currency and location preferences, and to keep you logged in. We do not use advertising cookies. You can clear local storage at any time through your browser settings.

You have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your account and associated data.
• Opt out of non-essential communications.

To exercise these rights, contact us at support@listngo.ai.

We take reasonable technical and organisational measures to protect your information, including encrypted data transmission, secure authentication and restricted internal access. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

We retain your information for as long as your account is active or as needed to provide our services. Listing data is kept until you delete it. We may retain certain records after account closure to comply with legal obligations, resolve disputes and enforce our Terms.

ListNGo is not intended for users under 18. We do not knowingly collect personal information from children. If you believe a child has provided us with information, please contact us and we will delete it.

We may update this Privacy Policy from time to time. We will notify you of material changes by updating the date at the top of this page. Your continued use of ListNGo after changes are published constitutes acceptance of the updated policy.

If you have questions about this Privacy Policy or your personal data, contact us:

• Support: support@listngo.ai
• Business: hello@listngo.ai

Operating entity: PT ListNGo Global Digital, Bali, Indonesia.