Account Deletion

Delete Your ListNGo Account

You can request deletion of your ListNGo account and associated personal data at any time. Operated by PT ListNGo Global Digital.

Option A — Delete from within the app

If you can still log in to your ListNGo account, this is the fastest way to delete it:

  1. 1Open the ListNGo app and log in
  2. 2Go to your Profile
  3. 3Open Settings
  4. 4Tap "Delete Account" and confirm

Deletion is processed immediately by our system. You will be logged out automatically once your account is removed.

Option B — Request deletion if you can't log in

If you no longer have access to your account, submit a deletion request below. Use the email address associated with your ListNGo account so we can locate and verify it. We may respond to confirm your identity before processing.

What happens to your data

Deleted

Personal data such as your saved favourites, saved searches, wallet balance, seller verification records, notifications, and account profile are removed.

Anonymized

Your name and contact details in shared records (such as ongoing conversations and leads) are anonymized so the other party is not affected.

Retained where required

Limited information from completed transactions, offers, escrow records, and fraud/abuse reports may be retained for legitimate legal, security, and accounting purposes. Your active listings are ended (removed from the marketplace) but kept for referential integrity.

Processing

Deletion requests submitted through the app are processed immediately by our system. Requests submitted via the form above are reviewed by our team and processed as soon as your identity is confirmed.

For full details, see our Privacy Policy and Terms.